Shipping policy
Shipping Policy
At Safora, we work to get your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Delivery Times
Estimated delivery times vary depending on your location, the product, and the shipping method selected at checkout.
Most orders are expected to arrive within 7–15 business days after dispatch.
Please note that delivery times are estimates and may occasionally be affected by customs, local carriers, holidays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be clearly displayed at checkout before you complete your purchase.
Multiple Packages
Some of our products are shipped from different fulfillment locations. If you order more than one item, your order may arrive in separate packages and at different times.
There is no need to worry if one item arrives before another.
Tracking Your Order
Where tracking is available, you will receive a tracking number once your order has been dispatched.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
International Orders, Customs & Duties
International orders may be subject to customs duties, import taxes, VAT, or other fees, depending on the destination country.
Unless these charges are specifically shown as included at checkout, any applicable import charges are the responsibility of the customer.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us so we can investigate the shipment.
Questions?
If you have any questions about your order or delivery, please contact Safora Customer Support. We're happy to help.